We thank all of our customer for the privilege of providing them with the best wicker and rattan furniture at the lowest possible price. Whether it is a wicker mirror, hamper, chair, or a entire wicker living room, sun room, den etc. it is our pleasure to serve you. Occasionally, we have customers who take the time to write us about our wicker products and service. All of us have very busy lives and we are especially grateful for customer feedback. It means a lot to us because we do take pride in our work. At this time I would like to share some of the letters with you.
Otto and Karen
Again, thank you and the workmanship and craftsmanship of your cushions is extraordinaire.
Debbie
Our new cushions arrived today, Sunday, and they are beautiful! The workmanship is lovely and Chuck and I are thrilled with them. Thank you for your help and attention to our order. We look forward to the ottoman that will arrive in a few weeks!
Tom
Just to confirm that again the entire order arrived with flawless execution … couldn’t be happier … this is the second major order you coordinated to arrive in KY while I live in TX … my brother plans to order from you as well. Everything was in great shape and great value for money. Although I never do this … you are more than welcome to post my comments … rarely do I receive such good service and work with people that understand and accommodate my needs.
Pat
Anyone who walks into a store to make a purchase or who goes on line to make a purchase and still come away feeling they have not been helped obviously have not shopped at Kozy Kingdom. Audrey and your customer service skills are remarkable.
I am in LOVE with my rattan dinette set, my wall unit and my table bookcase. I was very worried about shopping on line and you put me at ease. When you were not available, Audrey stepped right in and put me at ease. I will purchase from Kozy Kingdom again, and I will recommend Kozy Kingdom to my family and friends.
I purchased a wood carved TV stand with the swivel top w/casters.
I want to advise you that I am particularly pleased with my purchase. I enjoy the fact that it is so different and that it fits into my rather “electric” style of decorating.
I will gladly recommend the Kozy Kingdom to my friends and family.
I will also consider making future purchases for myself.
Joan
I just love the George Town wicker couch that I ordered from you and it is truly a pleasure doing business with you. Thank you!
William Powell
I normally don’t express comments regarding items I receive shipped to me, as I believe good delivery is part of the service included with a purchase. However, the wicker furniture you shipped me was special.
My wife said she had never seen packing as thorough as you packed our furniture, nor have I.
We also compliment you on selecting the Bistro table as it really fits in with the wicker furniture. While there are risks in buying from the internet, I must say your business is one I would recommend to anyone.
Thanks for honesty and help.
Kathy Cameron
You are a model for conducting quality, ethical business over the internet. I am very careful and was cautious in making a purchase. However, here in Northern NY (the Canadian Border) I couldn’t find what I wanted in quality wicker. Our wicker set for our sun room arrived yesterday. It is everything we hoped for and more. The quality of the cushions is wounderful. Everything was carefully packaged and arrived when you said it would. Thank you so much for wonderful service We feel fortunate to have found you.
Mary Ann Nalbone
I received the 2 standing shelves that I ordered from you last week. The quality is exceptional, and I am very happy with them, the colors so rich and bright, nice and white. They are beautiful shelves, and they look great in my living room, on either side of a dark brown dresser under a mirror that is on the wall. They make a great contrast to the darker pieces in the living room; these are the first white pieces of furniture in the room, and they look great The packaging of the furniture was done exceptionally well also. Great job! Everything came in great shape! Thank you for great products, and I will be sure to order from you again! If you have any new products, please email me the literature on them. Thanks! And thanks for being so polite on the phone…your customer service is A+ as well!
Liz Adrian
The furniture arrived on Friday. It is very nice and we are very pleased with it–it is extremely comfortable to sit in and the room it is in is already becoming a favorite hang out. Thanks for your help and the extra time you took to verify the measurements on your website. The pieces were well packed and the driver was on-time and polite. Thanks again for a great transaction!