|All Wicker And Rattan
Furniture "Kozy Kingdom"
Page 1 Page 2
| We thank all of
our customer for the privilege of providing them with the best
wicker and rattan furniture at the lowest possible price.
Whether it is a wicker mirror, hamper, chair, or a entire wicker
living room, sun room, den etc. it is our pleasure to serve you.
Occasionally, we have customers who take the time to write us
about our wicker products and service. All of us have very
busy lives and we are especially grateful for these letters. It means a lot to us because we do take pride in our
work. At this time I would like to share some of the letters
Dear Frank and Audrey,
Anyone who walks into a store to make a purchase or who goes
on line to make a purchase and still come away feeling they
have not been helped obviously have not shopped at Kozy
Kingdom. Audrey and your customer service skills are
I am in LOVE with my rattan dinette set, my wall unit and my
table bookcase. I was very worried about shopping on line and
you put me at ease. When you were not available, Audrey
stepped right in and put me at ease. I will purchase from
Kozy Kingdom again, and I will recommend Kozy Kingdom to my
family and friends.
AMERICANS are said to be the Big Spenders of the world, yet
GOOD OLD FASHIONED CUSTOMER SERVICE is missing. Frank, you
and Audrey compliment each other, and I compliment both of
you. Keep up the good work - As a customer, who has never
spoken to you face-to-face - I still appreciated the service
you both gave me with a smile...........
Miss Johnnie M. Fields
I purchased a wood carved TV stand with
the swivel top w/casters.
I want to advise you that I am particularly pleased with my
purchase. I enjoy the fact that it is so different and that
it fits into my rather "electric" style of decorating.
I will gladly recommend the Kozy Kingdom to my friends and
I will also consider making future purchases for myself.
| I just love the
George Town wicker couch that I ordered from you and it is truly
a pleasure doing business with you.
normally don't express comments regarding items I receive
shipped to me, as I believe good delivery is part of the service
included with a purchase. However, the wicker furniture you
shipped me was special.
wife said she had never seen packing as thorough as you packed
our furniture, nor have I.
also compliment you on selecting the Bistro table as it really
fits in with the wicker furniture.
While there are risks in buying from the internet, I must say
your business is one I would recommend to anyone.
Thanks for honesty and help.
Been meaning to write you.
The chair arrived in perfect
condition. A thing of utter beauty!
My wife loves it! ( me too, I
Thanks for everything and hope you
have a great year!
All the best,
I want to thank you both,
Frank and Audrey, for my beautiful wicker
glider! It is truly stunning on my balcony over
the Pacific! I looked at every website I could
find for wicker gliders, and even with the large
shipping cost ($$ gas, etc ) from the East coast
to the West, yours was still the prettiest and
best! I donít regret it one bit. The sides have
delicate wicker panels covering the mechanism,
which really appealed to me. It is a lovely
piece and glides perfectly smoothly.
Thanks for picking up the phone at your home
even in your leisure time Ė you two are great
and I hope to meet you someday when I am back in
the tri-state area. :)
May God bless you and yours in every way.
Sincerely a happy customer,
You are a model for conducting quality, ethical business
over the internet. I am very careful and was cautious in
making a purchase. However, here in Northern NY (the
Canadian Border) I couldn't find what I wanted in quality
wicker. Our wicker set for our sun room arrived yesterday.
It is everything we hoped for and more. The quality of the
cushions is wonderful. Everything was carefully packaged
and arrived when you said it would. Thank you so much for
wonderful service. We feel fortunate to have found you.
I received the 2 standing shelves that I ordered from you last
week. The quality is exceptional,
and I am very happy with them, the colors so rich and bright, nice and
white. They are beautiful shelves, and they look great in my
living room, on either side of a dark brown dresser under a
mirror that is on the wall. They make a great contrast to the
darker pieces in the living room; these are the first white
pieces of furniture in the room, and they look great The
packaging of the furniture was done exceptionally well also.
Great job! Everything came in great shape! Thank you for great
products, and I will be sure to order from you again! If you
have any new products, please email me the literature on them.
Thanks! And thanks for being so polite on the phone...your
customer service is A+ as well!
.Mary Ann Nalbone
The furniture arrived on Friday. It is very nice and we are
very pleased with it--it is extremely comfortable to sit in and
the room it is in is already becoming a favorite hang-out.
Thanks for your help and the extra time you took to verify the
measurements on your website. The pieces were well packed and
the driver was on-time and polite. Thanks again for a great
I was very hesitant to purchase furniture over the internet
but being in MI there are no local rattan dealers. My dining
set arrived today. It is perfect. The packaging was excellent
and the cushions are great.
Thank you for a beautiful set and a great experience in
Just want to let you know that we received the Grand bedroom
furniture along with the glass tops and the round mirror. We
love it.......really good looking, well made pieces. Your
prices are so low for the quality of the wicker. Thanks again.
I received my wicker furniture
this weekend and I absolutely love it! I read some of the
testimonials posted on your web page and I also wanted to show
my appreciation for the beautiful furniture I received. Since
I ordered my furniture online I was somewhat skeptical of what
it was going to look like but I am more then satisfied with
it. It is absolutely gorgeous! The quality is amazing and you
can't beat the price. The service provided by you and your
staff is excellent and I was very happy with the delivery and
You've created another very happy
and satisfied customer. I will certainly recommend your
business to friends and relatives.
I just received my order and felt compelled to let you know how
pleased I am. I was hesitant to order over the internet, just
by seeing a picture and not knowing how sturdy the furniture
would be. I was pleasantly surprised by the quality. I had
wanted a quality set for my granddaughter, that had the look of
an heirloom. This set will definitely last and looks
wonderful. This will be a wonderful surprise for her when she
sees it under the Christmas tree set up with a tea set and
dolls. Thank you so much for the prompt delivery
the new cushions for our couch and loveseat and they are just
perfect! The colors are just as expected and go with
everything in the condo. The fabric is so nice, a perfect fit
for the beach. Thank you so much for the quick delivery - we
were able to get them in place before the Memorial Day
weekend! You did a great job from start to finish, from
providing the swatches to ordering to delivering. We had such
a great experience that we will recommend you to all our
I had my furniture delivered yesterday and I have to tell you I
couldn't be more pleased with the delivery service and of course
the furniture I ordered. The Captiva set is beautiful. The
colors are so vibrant and pretty. The pillows with the dragonfly
and fringes on them are so different. It is such an attractive
set. The furniture is of such great quality. The rattan and
wicker goes so well together. I would highly recommend your
company to everyone I know. I bought this set from just seeing
it on your internet site. It is exactly what I saw. I am so
happy with the choice I made. Thank you again for such great
attention to my order and great service.
I just wanted to drop you a note about the great service that
your company provided to my family. We ordered wicker
furniture for our beautiful new wraparound porch in our new
location. We ordered swings and rockers and a love seat.
We have never ordered furniture online before and were a bit
concerned about ordering something without seeing it. We did
not have to worry because all of the furniture was as
presented on your website.
We live now in Arizona. We also had a concern about having
items shipped across the country from your location.
We wanted to say that our concerns were not necessary. All of
our furniture arrived safely and without incident.
Your people packed all of the items properly to take the cross
country trip. We thank you and your people very much for the
Rich and Dee Tuminello
We received our furniture today and we are very very pleased.
It arrived in perfect condition and the quality and
craftsmanship is excellent. The cushions are very comfortable
and well-made and the fabric is beautiful.
Thanks so much.
Tim and Mary Lou Bishop
I received the new glass top in excellent condition. Thanks so
much for all you did. I love the new furniture, and will be
visiting your website again soon! So will my friends! I
enjoyed doing business with you.
We received our wicker sofa, chair
and tables this past Tuesday. It is just as pretty as it is in
the picture. We are very pleased with our purchase. Thanks so
much, a pleasure doing business with you and Audrey
Dear Frank and Audrey,
received my two Belize wicker chairs and ottomans on Tuesday,
November 18th. They arrived in less than 4 weeks
after ordering them. They are beautiful and look great in the
sitting room area in my master bedroom. I was impressed at how
well they were packaged for shipping.
truly appreciate the time that Audrey spent with me on the phone
in helping me to decide on my order. Thank you both so much for
such a wonderful transaction. My husband and I will enjoy this
beautiful wicker furniture for years to come.
Thanks again! ~Frank Morris~
Page 1 Page 2
close this window